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· 12 min read
IntelliNode Team

Take a small software company whose product has three AI features. The website has a support chatbot, the sales team has a tool that summarizes their calls, and a job runs every night to write product descriptions. The features were built at different times, so each one calls a model provider directly, with its own API key inside its own code.

This works well until the day one provider has an outage, or starts rejecting requests because of a rate limit. The chatbot stops answering in front of customers, and the only fix is to change its code and deploy it again. Some simple questions are also hard to answer in this setup. Nobody can say how much each feature costs per month, or whether the call summaries, which are full of customer details, should be going to a cloud model at all.

An AI gateway handles all of this in one place. In this guide we build a small one in Node.js with IntelliNode. The three features send their requests to one OpenAI-compatible endpoint. The gateway picks the provider, moves to the next one when a provider fails, keeps private requests on a local model, and writes one log line per call so you can see which feature used what.

Thin lines from small dots on the left meet in one rounded gate in the middle, and three lines leave it toward round targets on the right, like apps reaching several AI models through one gateway